Growing Market Competition forces vendors to constantly improve the ways and channels of sales. Hence the growing popularity of various systems supporting wholesale and retail.TMS SFA System is a category of systems that supports the work of sales representatives (Sales Force Automation). The characteristic feature of such systems is direct access to the system from anywhere via a handheld PDA device or smartphone.

The system gathers information allowing:

  • monitoring of sales outlets
  • control over the disbursement of POS materials and their budgeting
  • marketing research of the competition
  • efficiency measurements of the work of the representative structures
  • to determine the level of turnover of goods in a variety of distribution channels
  • quick and accurate assess of the situation of individual clients,
  • analyzing the sales of products, their types and groups in terms of volume and value, broken down by specific customers or customer categories and manufacturers
  • definition and control of sales
  • to categorize customers for better time management of representatives
  • to analyze the work of Sales Representatives
  • constant monitoring of the work of Sales Representatives and the orders that has been placed

Together it allows proper conduct of human resource management policies and reduce the cost of operation of the representative network.

Implementation of TMS SFA system contributes to:

  • efficient management of the network of employees working in the field
  • optimized operating and personal costs
  • sales growth by automation of tasks performed by Sales Representatives
  • improvement of the planning of activities of Sales Representatives
  • better management and presentation of the provider at the point of sales
  • automation of various kinds of promotions, prices, quantity, and other
  • improvement of marketing research
  • labor productivity growth, and thus better sales results and more satisfied customers
  • the possibility to expand into new markets with the ability to serve more customers using the same amount of employees and time
  • improve the quality of customer service through quick and easy access to information from anywhere and at any time, eliminating the risks associated with making mistakes by workers using traditional methods.